Shipping Policy
1. Shipping Costs & Taxes
- Free Standard Shipping: We offer free standard shipping on all products.
- Tax Policy: Applicable state and local taxes will be applied based on your shipping address, in accordance with local regulations.
2. Shipping Locations
Currently, we ship within the continental United States. Please note, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- FPO/APO addresses
- P.O. Boxes
3. Shipping Methods
- Carriers: Orders are shipped via UPS or FedEx from our U.S. warehouses.
- Processing Time: Orders are processed within 1–2 business days after payment confirmation.
- Delivery Time: Estimated delivery is 3–10 business days, depending on your location.
- Order Cut-off Time: Orders placed after 6:00 PM (GMT+08:00) will be processed the next business day.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. If you do not see the email, please check your spam or junk folder.
Track your shipment:
5. Additional Notes
- Please ensure your shipping address and order details are correct before placing your order.
- We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order was placed after the order has been shipped.
For any questions, please contact us at service@aotob.com.
